Registrant list

The registrant list shows everyone who registered for an event through an event registration form. It's a handy tool for tracking attendance and marketing your event.

What you can do on the registrant list

On the registrant list, administrators can:

• View and search for event registrants and guests
• Update registration statuses
• Edit registration information
• Export event registrants
• Email event registrants
• View revenue collected through your event section
• View who registered the attendee

For example, you can send a reminder email with promotional material to everyone who registered or attended. We recommend using the registrant list at your event, whether online through your MC Professional account or exported and printed for the registration table. See our article on form submissions for more information on editing submission information.

To access the registrant list of a form

1. Navigate to Forms > Form List.
2. Select either the view list or number hyperlink underneath the Registrants column. If you see view list, this means the form contains multiple event sections. On the following page, you can toggle back and forth between different event sections.

To filter a registrant list

Click inside the checkboxes at the top of the page. You can filter by:

• Registered
• Attended
• No Show
• Cancelled

To update registrant statuses

You can update statuses individually, or in bulk. Each registrant begins with the Registered status by default — this means they've submitted the event form. To change registrant statuses individually, select the dropdown menu underneath the Status column that corresponds to the member's row. There are three registrant statuses you can select in the dropdown menu:

• Registered: The registrant has submitted the event form.
• Attended: An admin has manually updated the registrant's status to show that they've attended the event.
• No Show: An admin has manually updated the registrant's status to display that they did not show up for the event.

You can also update the status of your registrants in bulk. Tag users in your list, then select the Actions dropdown menu. Select a status for your tagged registrants.

See below to change a registrant's status to cancelled.

Cancellations

Before the event, you can view the registrant list and mark any necessary cancellations. To mark a member as canceled, hover over a registrant in your list then select EDIT. You can also mark individuals as No Show one by one using the dropdown underneath the Status column. On the following page, select Cancel Registration.

When you cancel a registration then select Save, this prompts the Submission Price Changes window. You can select Create a new credit memo or Create a new invoice in this window. Select Save when you're finished. For more information on price changes, see our help article on editing price fields and form submissions.

To export registrants

1. Select TAG ALL, or tag registrants individually.

   

2. Select the Actions dropdown menu, then select Export Tagged Registrants.

   

3. On the following screen, enter an Export Name (e.g. 2015 Conference Registrants) then select the registration fields you want to export. Select TOGGLE ALL FIELDS or toggle fields individually.

   

4. Scroll down, then select EXPORT X REGISTRANTS when you're finished.

   

5. To download your export, navigate to Reporting > Exports.

For more information, see our help center article on the Exports Report.

To email event registrants

See our help center article on Emailing event registrants. This article details how to email event registrants from both a registrant list and the Profile List. For more information, see our help center article on using the Contact Center.