This article details the steps involved in emailing event registrants through both a Registrant List and the Profile List. If you want to contact event registrants across multiple events, use the Profile List to search for and contact them instead.
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To contact event registrants through a registrant list
- Navigate to Forms > Form List.
- Select either the view list or number hyperlink underneath the Registrants column. If you see view list, this means the form contains multiple event sections. On the following page, you can toggle back and forth between different event sections.
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Tag users in your list, then select the Actions dropdown menu. Select Contact Tagged Registrants.
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On the Contact Registrants window, confirm you want to contact these registrants, then select CONTACT X REGISTRANTS.
- In the Contact Center, you can create a new message or use a saved message. Your tagged registrants are automatically assigned as recipients.
For more information, see our article on using the Contact Center.
To email event registrants from the profile list
- Navigate to the Profile List in your admin dashboard.
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Use the Advanced Search By dropdown menu to search for event registrants. Add the criteria Event > Is Registered For > [Select your event(s)]. Then, select RUN THIS SEARCH. You can include multiple events in your search criteria.
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Select TAG ALL to tag all registrants in this list, or use the checkboxes on the left-hand side to tag registrants individually. Select the ACTIONS dropdown menu, then select Contact.
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In the Contact Center, you can create a new message or use a saved message. Your tagged registrants are automatically assigned as recipients.
For more information, see our article on using the Contact Center.