To clear the cache and cookies

On this page

• Overview
• To clear the cache and cookies in Google Chrome
• Additional resources

Overview

Cookies are files created by sites you visit. They make your online experience easier by saving browsing data. The cache remembers parts of pages, like images, to help them open faster during your next visit. Clearing the cache and cookies can fix certain problems, like loading or formatting issues on sites, and is recommended as a first step in troubleshooting.

To clear the cache and cookies

In Google Chrome

1. On your computer, open Chrome.
2. At the top right, click More   Delete browsing data.
3. Choose a time range, like Last hour or All time. 
   
   
   
   
4. Select the types of information you want to remove.
5. Click Delete data.
   
   

Additional Resources

• For information on clearing your cache with Mozilla Firefox, view this article.
• If you are using Microsoft Edge, see the steps here.
• Safari users can find instructions on this blog post.