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Leigha Walker

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Activity overview

Latest activity by Leigha Walker
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    Leigha Walker created an article,

    April 2025- June 2025 Release Notes

    April 2025 Product Updates MFA: Updated MFA Re-authentication TimingTo improve user experience while maintaining account security, we've updated the multi-factor authentication (MFA) re-authentic...

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    Leigha Walker created an article,

    Understanding the autogenerated email footer

    On this page Overview What isthe CAN-SPAM act  Requirements of the CAN-SPAM act MemberClicks and CAN-SPAM compliance Overview The MC Professional Contact Center allows organizations to send e...

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    Leigha Walker created an article,

    Auto-renew payment failure : common causes

    On this page Common causes of auto-renew payment failure Common causes of auto-renew payment failure Experiencing the 'Payment declined: The processor is not set up for recurring payments' error ...

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    Leigha Walker created an article,

    Multi-factor authentication for admins

    On this page Overview Understanding MFA Key things to know Troubleshooting MFA Overview MC Professional offers an extra layer of protection for administrator access to your account with multifact...

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    Leigha Walker created an article,

    Multi-factor authentication FAQs

    On this page What is multi-factor authentication (MFA)? Why was this change implemented? Can I turn off MFA? Do I have to use a mobile number for MFA? How can I verify my contact details? Who will...

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    Leigha Walker created an article,

    January 2025 - March 2025 Release Notes

    March 2025 Product Update MFA: We’ve strengthened account security by adding multi-factor authentication (MFA) for administrator access. This extra layer of protection requires administrators to e...

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    Leigha Walker created an article,

    Refund Process

    On this page Overview Refunding directly through an invoice Refunding through a form submission FAQ Overview If you need to refund a user, there are two types of refunds that you can perform. ...

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    Leigha Walker created an article,

    Backing up your data

    On this page Overview Exporting media manager files Exporting form submissions Exporting invoices Exporting active member profiles Exporting article HTML  Overview Creating a back up of your ...

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    Leigha Walker created an article,

    October - December 2024 Release Notes

    December 2024 Bug Fixes Itinerary Emails Not Sending: Fixed a problem that was preventing itinerary emails from being sent. Implemented new logic to ensure emails are directed first to the requir...

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    Leigha Walker created an article,

    MC Professional status

    This page provides a list of performance issues reported by customers that may impact your workflow. Please note that not all issues in MC Professional may be included. Our goal is to keep users in...