Using the Merge Data tool

Merge data lets you insert profile attribute information — such as a member's name, expiration date, or contact details — directly into articles, contact center messages, and widgets. The merge tag is replaced with the user's actual data when the content is viewed or sent.

To add merge data:

1. Open your content
   Open an article, contact center message, or widget for editing.
2. Open the Merge Data tool
   Select Merge Data below the editor.
3. Select an attribute
   In the Merge Data window, select an attribute from the Profile Data dropdown. If you are composing a form confirmation page or confirmation email, a Form Data dropdown also appears with available form fields.
4. Insert the merge tag
   Select Merge: [Attribute Name] to insert the tag into your content.