Use the Membership Aging Timeline to see members approaching expiration and those who have lapsed, so you can do additional outreach before they lapse, run win-back campaigns, and view your number of lapsed members.
How to use it
Navigate to Reporting > Membership and select the Retain More Members report. The report shows a graph of timeline buckets. The three buckets on the far left are members approaching their expiration date who haven't expired yet. The next seven time-based buckets are members who have passed their expiration date or lapsed.
Use the Member Type filter at the top to focus the graph on specific member types. Select any section of the graph to open a list of those profiles, where you can export the list, contact those members, and more.