Articles in this section

See more

Latest product updates

Avatar
Ms. Crystal Navarro
Updated
Follow

On this page

Overview

MC Professional is constantly improving, and we continuously roll out updates to all customers as we complete them. Below, you'll find a history of recent updates. You can also visit the following links to:

Latest updates

September 2024

Product Updates

  • The new Message Report is here! With a refreshed design and a more streamlined layout, it enhances both user experience and data presentation. The Message Report provides a comprehensive overview of all messages sent through the Contact Center, E-lists, form notifications, and detailed statistics for every message sent.

  • To view more about what is new check out this article!

8/6/24

Product Updates

  • The user interface has been refreshed with a sleek new color scheme, designed to enhance visual appeal and improve user experience.
  • The Personify logo now functions as the "home" button, returning users to the dashboard when clicked.

5/14/24

Bug Fixes

  • Fixed an issue where exports were listed as an incorrect export type.
  • Fixed an issue related to product slowness for customers outside of the U.S.
  • Fixed an issue where the chat button was hidden for authorized service administrators logged in to their account.

4/23/24

Product Updates

  • Form names are now visible in the submissions and registrants lists.
  • The Member Status field for Prospect profiles is now hidden in their frontend profile. This was implemented to prevent any confusion as to whether prospect profiles are considered members.
  • Added an Unopened email report to the message report. Administrators can now see a list of all users that have not opened an email message sent from your MC Professional account.

 

3/11/24

Bug fixes

  • Fixed an issue where the Key Contact Attribute Security page link was clickable but failed to load for accounts with no organization member types.
  • Fixed an issue where member profiles were not updating correctly when a renewal invoice was paid.
  • Fixed an issue where published Forums were not displaying correctly on frontend websites.
  • Fixed an issue where saved emails failed to load in the Contact Center.

2/23/24

Bug fixes

  • Fixed an issue in the Contact Center where editing inactive email campaigns with custom date frequencies resulted in an error message.
  • Fixed an issue where administrators were able to enter more than 250 characters in a review panel title field.

2/23/24

Product Update

  • On the Profile List page, admins now have the option to include information about whether or not members are in their renewal period in a profile export. For more information, view our help center article on exporting member data.

1/22/24

Product Update

  • In Reporting > Continuing Education, you can now download a DETAILED CSV report of all continuing education records in your database that includes additional fields to the BASIC CSV report. For more information, see our help article on the continuing education report.

1/2/24

Bug Fixes

  • Fixed an issue where admins were unable to copy the entirety of a form event section while discount codes were applied to the form.

12/19/23

Product Update

  • New invoice triggers are available in Zapier. Now you can map financial data from MC Professional into another application. For more information, see our Zapier: Triggers and Actions article.

12/18/23

Bug Fixes

  • Fixed an issue with exporting from the Submission List page where linked profile and guest registration fields were not populating in the export file (CSV).

10/13/23

Bug Fixes

  • Fixed an issue where the new member profile's My Organization tab did not display for key contacts if the Continuing Education tab was enabled.

10/06/23

Bug Fixes

  • Fixed an issue where the new member profile's Settings tab did not display if the Continuing Education tab was enabled.

9/27/23

Bug Fixes

  • Fixed a directory search bug where deleted member types remain in the Advanced search by dropdown menu.

9/6/23
Product Update

9/1/23

Bug Fixes

  • Incorrect expiration date displayed on renewal invoices when members are renewed manually.

8/30/23

Bug Fixes

  • Total amount not displayed on the payment page when registering on any form.

8/28/23

Bug Fixes

  • Forms navigation altered when the profile limit banner is active.
  • Expiration date automatically populates a day short when a new member signs up a day before the membership year begins, and rollover pricing is on.

8/16/23

Product Update

  • The live chat button has been moved in-product. See our help center article on Product support for more details.

Bug Fixes

  • The Account Settings page fails to load and produces a 500 error.

7/5/23

Bug Fixes

  • Committee members unable to see profile data for other members in any committee.

6/23/23

Bug Fixes

  • Forms with general sections jump to the bottom of the page when users click the Next button.

6/15/23

Bug Fixes

  • Emails stuck in sending message status.
  • The ability to edit features disappears after clicking the edit link (whether a change is made or not), then clicking save.
  • Users are unable to take a form with review panel if the form summary is disabled. Only the form confirmation page displays.
  • Submission date showing twice in submission export.
  • Committee members unable to see profile data for other members in any committee.

6/6/23
Product Updates

  • In Database > Profile Views, admins can toggle on or off the ability for members to add and edit continuing education credits in their profile. See here for more details.
  • Set to Auto-Renew attribute now appears in member profiles - admin and member view - in members types with auto-renewal set to required or optional. See here for more details.
  • Added the ability to include the Profile ID attribute in both a registrant, and submission list export, as well as a transaction report export.
  • Added COPY LINK TO INVOICE button. Available when viewing an invoice in Payment Management > View Invoice. You can copy and paste the link in a manual email to send to a member. See here for more details.
  • Added warning message in Database > Profile Views that pops up if you change your profile color theme. See here for more details.

5/16/23
Bug Fixes

  • Unable to add or link new profiles to organizations when close to limit.
  • Forms jumping to the bottom when users go to input data.

4/25/23

Product Update

  • Organizational member types have been updated to allow for up to 20 custom attribute fields to be added to the advanced pricing section. 

Bug Fixes

  • Issue sending E-list messages with the same subject line; for e-lists set up with the setting "send replies to sender."

4/10/23

Product Update

  • Need to resend an invoice to a member? Admins can now customize the invoice email that included the attached invoice. 
    • When admins resend an invoice through an individual's member profile OR in bulk, from the invoice list, they will now see a pop-up (similar to the one below). This screen will give you the option to "customize invoice email" and then the admin can create a one-time email that will be sent to the invoice recipient.

5/30/23

Bug Fixes

  • Selection summary report does not display when you filter by date ranges.
  • Forms: dashboard view does not display any form data.
  • Manually generating a renewal invoice for period of time based member types adds an extra year to the renewal invoice.

2/23/23

Bug Fixes

  • In admin view, message history tab not loading member profiles when set to display 100 messages.
  • Emails stuck in sending message status.
  • Older renewals not moving expiration date forward.
  • Incorrect logo displayed when invoices are exported.
  • Inflated number of total unique clicks when certain emails are sent out.

1/27/23

Bug Fixes

  • When viewing an organization profile - in admin view - profile logo is blurry and pixelated.
  • In new member profile, even if attribute security allows the member type to see attributes in a user’s profile, some profiles cannot view it.
  • Committee messages no longer display in admin view.
  • Backend indexing issue experienced each time a member updates their profile.

11/9/22

Product Update

10/26/22

Product Update

  • Admins can now export a user's profile notes from the advanced profile search feature! Simply check the box "Include profile notes in the export" and the data will populate in the export.

10/12/22

Product Update

  • Membership Engagement Report Export Fix - When an admin runs an export for the membership engagement report, it will run in the background. An admin does not have to wait on the page for the export to complete, and can continue working in the system. When the report has completely finished running, it will be available in the reporting tab and under exports. 

5/15/22

Product Updates

  • Admins can now export profile ID's from the profile list. This feature is especially helpful for admins that are integrated with our API and need the profile ID to verify that their API connection is working. 

2/23/22

Product Updates

  • New Contact Center - Updated the "send test email" button to keep users in the contact center. Users will get a pop-up message, letting you know the test email was sent. Admins will now remain on the same page to keep editing their email.
  • We now have a Design Library available for New Contact Center users. To access the Design Library, please select this link. 

2/9/22

Product Update

1/20/22

Product Update

Related articles