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Latest product updates

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Leigha Walker
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Overview

MC Professional is constantly improving, and we continuously roll out updates to all customers as we complete them. Below, you'll find a history of recent updates. You can also visit the following links to:

Latest updates

October 2025

Track invoice history with the Activity Log

We've added an Activity Log feature that automatically tracks and timestamps every financial action related to an invoice or credit memo. This feature improves auditing and administrator accountability by logging all actions (creation, payments, refunds, voids) with the user's name. Furthermore, related credit memos are displayed as clickable references for quick access.

For more details, see Tracking invoice history with the Activity Log.

Automatically create member profiles with the API

The new MC Professional API profile request lets third-party clients automatically create new member profiles in MC Professional. For example, you can use this endpoint to import event attendee information from Registration Tech into member profiles in your MC Professional account. This way, when someone registers for an event, they're automatically added as a profile in MC Professional, saving you the task of manually creating new profiles for your event attendees.

For more details, see API Resources: Create Profiles.

Bug fixes

  • Fixed an issue in Zapier where the Event Registrant Created trigger occasionally failed to transfer specific form fields, like "Selection Set" and "Discount code", even though the correct values were present in MC Professional.
  • Fixed an issue where form confirmation emails were being sent, even when the option to Prevent Confirmation Emails was selected.
  • Fixed an issue where newly created prospect profiles were incorrectly assigned a Join Date.
  • Fixed an issue preventing certain members from logging in and accessing their profiles.

September 2025

Bug fixes

We've resolved several issues related to forms:

  • Fixed an issue that made some form registrants get stuck on a loading screen.
  • Fixed a problem where the maximum number of linked profiles for a member type was ignored.
  • Corrected spacing and layout problems with form fields.
  • Fixed an issue where address field captions were no longer visible.
  • Fixed an issue where a total amount was displayed on forms without price fields.
  • Fixed an issue where the Individual Member Renewal text form element didn't appear.
  • Fixed an issue where read-only form fields could be edited on forms.

August 2025

Bug fixes

  • Fixed an issue where the Global Unsubscribe section wasn't displaying correctly in member profiles on the Contact Preferences tab.
  • Fixed an issue where selecting the Image button while editing a widget would fail to open the Insert an Image window.

July 2025

Update your MFA email address from your admin profile

We've added a new MFA Settings tab to admin and authorized service administrator (ASA) profiles. From this tab, admins can update the email address they initially set up for MFA. This tab is only visible within the logged-in admin's profile. This means admins can only update their own MFA email address.

This email address field is separate from the Email built-in attribute. Updating your MFA email address does not update this attribute.

For more information, see Multi-factor authentication for admins.

Improvements to the Financial module

As part of our Product Roadmap, we've begun making improvements to the Financial module, aiming to make it easier and more accessible for admins to manage finances, edit invoices, and run financial reports.

Within a member's profile on the Invoices tab, we've introduced a new column to the list of invoices that displays the date each invoice was paid. This column displays the exact date an invoice was paid in month/day/year format, letting admins quickly view this information. If an invoice remains unpaid, the column will be empty.

On the Transaction Report tab, we've added two new fields to our export feature:

  • Primary Address
  • Primary Email Address

You can now export these fields along with your transaction report, which can be viewed in a CSV or IIF file.

For more information, see Exporting the transaction report.

Lastly, we've made our in-product messaging clearer to warn that voiding an invoice is a permanent action that cannot be undone. This update helps admins avoid accidentally voiding invoices, which is part of our ongoing effort to improve the user experience. When an admin tries to void an invoice, a pop-up will appear to remind them of what happens when an invoice is voided.

These updates mark the first step in our rollout of larger improvements to MC Professional's financial tools.

Bug fixes

We've fixed several issues related to forms that arose because of a version upgrade to our system. See below for a list of fixes: 

  • Fixed several issues related to users getting stuck on loading screens (spinning wheel) while taking a form.
  • Fixed an issue where horizontal line elements added to a form didn't show up on the organization's frontend website.
  • Fixed an issue where white space elements added to a form's general or membership section didn't display on the organization's frontend website.
  • Fixed an issue where editing the labels of built-in attributes on a form didn't display correctly on the organization's frontend website.
  • Fixed an issue where key contacts couldn't link and unlink profiles while taking a renewal form.
  • Fixed an issue where fonts were displayed inconsistently throughout a form.
  • Fixed an issue where Next buttons on forms were colored blue, despite the organization's theme styling.
  • Fixed an issue where users applying for a member type with attribute-based pricing could bypass this and register for free.
  • Fixed an issue where the registration section on a form would shrink, causing users to miss fields hidden by field logic.
  • Fixed an issue where the email and phone field labels were being displayed as the field titles on forms.
  • Fixed an issue where read-only form fields were editable on forms.
  • Fixed an issue where field captions didn't display on address fields.
  • Fixed an issue where text input in the Individual Member Renewal Text label within a form's Membership section didn't display on the organization's frontend website.

June 2025

View the group attribute within member profiles

We’ve added the group attribute to member profiles so admins can view which groups the member is in at a glance, and members can view which groups they belong to in your organization. This is a read-only field.

For more information, see Groups.

New in Zapier: Find Profile Action

We’ve added a new Find Profile action in Zapier to help you pull member details more easily—without adding extra steps to your invoice workflows.

What it does: You can now search for a member using their Profile ID. Once Zapier finds the profile, it sends back key details like:

  • First and last name
  • Organization name
  • Any built-in, system, or custom attributes
  • Profile notes
  • Number of profiles found

Why it’s helpful: This action makes it simple to grab the member info you need, right when you need it—especially if you're building Zaps that involve invoices or membership data.

Update: First + Last Name Now Included in Invoice Triggers

We’ve made a helpful update to invoice triggers in Zapier!

What’s new: When an invoice is Created, Paid, Refunded, or Voided, the trigger now includes:

  • First Name
  • Last Name

Why it matters: This gives you more complete member info right in your Zaps—so you can personalize communications, sync better with other tools, and keep your workflows smooth.

Bug Fixes

Prorated Pricing for Linked Profiles: Resolved an issue where prorated pricing was not applying to additional levels of linked profiles when creating a Date-Based Member Type. The system now correctly supports prorating across all linked profiles.

May 2025

New Feature: More Relative Date Ranges in Advanced Search!

We’re excited to announce six new relative date range options in the advanced search tool! Admins can now filter profiles using flexible options like “Yesterday,” “Tomorrow,” and “14 days from now,” making it easier than ever to segment profiles and create targeted email campaigns tied to key dates in the renewal cycle.

New options include:

  • Yesterday
  • Tomorrow
  • 60 Days Ago
  • 60 Days From Now
  • 7 Days From Now
  • 14 Days Ago
  • 14 Days From Now
  • 30 Days From Now
  • 3 Months From Now
  • 6 Months From Now

Get ready for smarter searches and more impactful outreach!

Product Updates

Country Name Update: Türkiye’s name has been updated across the default countries list for consistency and accuracy.

Invoice Template Improvement: The ‘Click here to pay this invoice’ link is now more visible to ensure better user experience and payment completion. Learn more about invoice templates.

API Restrictions: Admin-level permissions can no longer be assigned through the API, strengthening platform security. For more information on admin permissions, visit our help articles:

Bug Fixes

Custom Attribute Display: Resolved an issue where admins encountered an “Error while retrieving custom attribute data” when editing a selection set. Custom attribute data now loads correctly.

April 2025

Product Updates

  • MFA: Updated MFA Re-authentication Timing
    To improve user experience while maintaining account security, we've updated the multi-factor authentication (MFA) re-authentication timeframe. Users will now be prompted to verify MFA once every 30 days instead of at every login.

  • Admin password requirements: To strengthen account security, we've introduced new password requirements for admin users. All admin passwords must now include:

    - A minimum of 12 characters

    - At least one uppercase letter

    - At least one lowercase letter

    - At least one number

    - At least one special character

For more information, visit our help articles: Admin Password Security and Password Resets.

March 2025

Product Update

  • MFA: We’ve strengthened account security by adding multi-factor authentication (MFA) for administrator access. This extra layer of protection requires administrators to enter a verification code sent via email before accessing the admin view of their MC Professional account.

Bug Fixes

  • Profile list: MC Professional encountered server-related issues that caused delays with profile list searches, including saved searches. This issue has been resolved, and searches are now functioning as expected.

February 2025

Bug Fixes

  • Campaign emails: We resolved an issue where creating email campaigns generated the error message: "An error occurred while saving the campaign." Users can now successfully create and save email campaigns without encountering this error.
  • Exporting media manager files: We resolved an issue that prevented organizations from exporting their Media Manager files. Users can now successfully export files without any errors.

January 2025

Product Update

  • We've added two new fields to all MC Professional invoice triggers in Zapier: the check number and the last four digits of the payer's credit card number.

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