What is Global Check-in?
In MC Professional, when an administrator opens an Article, Category, or Menu Item to edit it, the system automatically "checks out" and locks that item. This safety feature prevents two administrators from editing the same page at the same time and overwriting each other's work.
A page normally unlocks automatically when an administrator clicks Close or Save. However, if an administrator closes their browser window, shuts their laptop, or loses their internet connection while editing, the item remains locked.
The Global Check-in tool allows you to clear these systemic locks across the entire platform instantly, making the stuck items available for editing again.
Using the Global Check-in tool
- Go to Website > Global Check-in.
- The system will automatically scan your database and perform a global check-in, instantly unlocking all locked articles, categories, and menu items.
Note: The Global Check-in function is an advanced utility tool. It is only visible and available to users with Authorized Service Administrator (ASA) permissions. Regular administrator accounts will not see this option in their menu.