John Mackenzie
- Total activity 623
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 396
Activity overview
Latest activity by John Mackenzie-
John Mackenzie created an article,
Classroom & TelSpan: How it Works
SETTING UP A WEBINAR IN TELSPAN STEP 1 Log into your organization’s TelSpan instance: https://web.telspan.com/users/login STEP 2 Click on New Meeting to set up and schedule your live webinar broa...
-
John Mackenzie created an article,
Committees
What is it? The Committees area gives Committees you configure a private area in which to interact by sharing messages and files. NOTE: Committees are a private feature, and will only be visible to...
-
John Mackenzie created an article,
Embedding videos
Embed videos from YouTube, Vimeo, or other external platforms directly in your articles using the HTML embed feature. On this page To embed a video Troubleshooting common issues To embed a vide...
-
John Mackenzie created an article,
Job Board: Job Posting Distribution
Quick Summary Employers can opt to pay an additional fee to have their job posting emailed to all profiles in your MC Professional database Once configured, Job Posting Distribution happens automa...
-
John Mackenzie created an article,
Account settings
The Account Settings page allows you to manage your account wide settings, including your time zone, membership year, logo, and email defaults.To access these settings, go to Settings > Account Set...
-
John Mackenzie created an article,
Handling Bounced Emails
What is it? A bounced email is an electronic message returned to the sender because it was not delivered to the recipient for some reason. To reach the target recipient, the email message must suc...
-
John Mackenzie created an article,
Classroom: Embedding Items into System Pages
This article will walk through how to embed items into Classroom system pages. Using Embed Codes In order to embed something in an Classroom system page, you will need an embed code, which you wil...
-
John Mackenzie created an article,
Inserting links into articles, events, and messages
All content editors across the MC Professional platform work the same way. Once you know how to insert a link in one area, the same steps apply to event descriptions, contact center messages, and c...
-
John Mackenzie created an article,
Search Engine Optimization (SEO)
On this page What is SEO? Understanding metadata attributes Adding metadata to an article Additional SEO strategies What is SEO?Search Engine Optimization (SEO) involves using specific practic...
-
John Mackenzie created an article,
Drag and Drop Content Elements in the NEW Contact Center
Once you have created a new (or loaded an existing) Contact Center message, To create or edit your message, use the drag-and-drop tools on the right side of your email preview. The Content secti...