Logging in
You can access your email settings directly from your MC Professional account or through a direct link.
Step 1: Go to email administration
Choose one of the following ways to get to the login screen:
From MC Professional: Log into MC Professional as an administrator. Go to Settings > Account Settings, then select Email Administration.
Direct Links: Go directly to mailadmin.memberclicks.com or cp.rackspace.com.
Step 2: Enter your credentials
Log in using your Email Admin credentials.
Important: These are different from your regular Administrator or Authorized Service Administrator (ASA) login details. If you do not know your admin login credentials, please contact the Help Team.
Step 3: Complete multi-factor authentication (MFA)
First-time setup: If you have not set up MFA yet, the system will prompt you to set it up now.
Existing setup: If you have already set up MFA, enter your security code to finish logging in.
Tip: If you are locked out or need to reset your authentication method, contact the Help Team for a reset.