September 20, 2021
Recently, Personify (MemberClick's parent company) debuted a new look, logo, and website, a change that signals Personify’s strategic focus on building relationships – both with our customers and across their member communities.
As we introduce all the products that Personify now offers to clients who may not be familiar, we’ve changed some of our product names to clarify who would typically use them and for what purpose.
We have renamed the MemberClicks’ Oasis product to MC Professional and MemberClicks’ Atlas product to MC Trade. This doesn’t mean that we don’t and won’t have a variety of organization types using MC Professional or MC Trade beyond professional and trade associations and chambers of commerce. These two products will continue to serve a variety of organizations’ needs. Our team will continue to direct clients to the AMS product that best meets their needs regardless of product name or organization type.
As an Oasis/MC Professional user, you will see this change reflected on the product login screen next week:
Our product name change will in no way negatively impact your experience with the products and services that you enjoy at MemberClicks. On the contrary, our intent is to ensure that your product experience improves as we continue to enhance our products. We hope that you’ll also consider using additional products integrated MC Professional to improve your member engagement and increase your organization’s revenue.
As far as the Oasis (now MC Professional) product goes, the only thing changing is the name! Nothing will change about your login process or your public web pages outside of the product name.
Frequently Asked Questions
Q: But... why?
A: We know that change can be disruptive, and we didn't make this decision lightly! As a company, Personify is working hard to help you manage and grow your community through a wide portfolio of products. We want to ensure MC Professional is clearly identifiable as a key AMS product in that portfolio for membership associations for professionals. As one of our valued existing customers, we know that you already know who we are and that clarification might seem unnecessary, but it will help us focus and clarify our product value. We'll try to make this change with as little confusion as possible for you, which leads to the next question...
Q: What will change?
A: About your day to day use of the software? Nothing! On the login screen, you'll now see the Personify - MC Professional logo, and once you log in, you'll see the "Personify" logo at the very bottom of the application. Nothing else about the display, workflows, or data has changed.
Q: Do I need to do anything?
A: Nope, the changes will happen automatically and all URLs/domains will remain the same.
Q: Will I still see "MemberClicks" anywhere?
A: Yes, the MC in MC Professional stands for MemberClicks and we do still refer to the MC Trade and MC Professional products as our "MemberClicks" products. The primary change you'll see is just in reference to "Oasis."
Q: I still have questions. Where should I send them?
A: Open a chat or ticket with our Help Team at the top or bottom of this screen, and we'll be happy to help!