Looking for information on Account Settings or the Profile Manager in the Admin Panel? Check out the CommUnity | Account Settings & Profile Manager article.
The Member Directory allows community members to see a list of other members in the community and search for people with the same interests who they can connect with.
The Member Directory page allows you to search for individual community members. From the directory page, you can use the Browse Users section to search, filter, and sort the list of individual community members.
Organizations do not display in the Member Directory. For more information on searching for an organization, check out the CommUnity | Organizations article.
Member Search & Filter
The Member Directory sorts alphabetically by Username by default, but you can change the sort criteria and ascending or descending direction by selecting the sort options drop-down. Additional sort options include Last Name, First Name, Last Login, and Date Joined.
You can use the Search bar to search for community members by name only. Filters are also available to create a more detailed search. To filter your search, select the Filter button beneath the Search bar. From the Filter By dialog, add filters by selecting Add Filter and selecting from the list of available filters.
The filter criteria that is available is based on the setup in the Profile Manager in the Admin Panel. Profile fields that have the "Display on Profile" checkbox checked will display as selectable filter criteria.
After selecting filters, you can remove all filters using the Clear option, or remove individual filters by selecting the 'X' next to each individual filter.
Member Search Results
Community members that match your search and filter criteria will display in the search results. Each member displays as a separate search result card with detailed information about the individual member.
The search result card displays the member's profile picture if they have one set. If a green dot displays next to the profile picture, that member is currently online. The member's name and badges display to the right of the profile picture. You can hover over the badge icons to see what each badge is for.
The people icon displays the number of friends that community member has. You can click the hyperlinked people icon to see a list of that member's friends. The star icon displays the number of points the member has.
From the bottom of the member's search result card, you can request to add the member as a friend by selecting the Add Friend button, or you can send the member a private message using the Message button.
If you have already requested the member as a friend, the friend status will display as Pending. You can select the Pending drop-down to cancel the friend request.
If a member has requested to be your friend, the friend status will display as Pending. You can select the Pending drop-down to accept or deny the friend request.
To open the member's individual profile, you can click the member's hyperlinked name, or click anywhere in the member's search result card.