Leigha Walker
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Legacy Directory Search Pages retirement
On this page Overview Overview The legacy Directory Search Pages will be discontinued on October 31, 2024. After this date, you will lose access to the legacy version. If you’re alre...
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Smart Newsletter - How do Sources work?
The sources that you add to the dashboard are where the content for your newsletter will come from. Smart Newsletter pulls in articles published on your sources into the upcoming articles page to a...
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Website security
MC Professional implements multiple layers of security to protect your organization's data. This article describes each security measure and what it means for your account. On this page PCI compli...
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E-Lists
An e-list, also referred to as a listserv, lets members subscribe to a list. Subscribers send and receive messages distributed to the entire group through a single email address. Use e-lists for co...
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Smart Newsletter - Icon Meanings
Super Boost - an article or all articles from a boosted source will be in every subscriber's newsletter and this will ensure that it is at the top of each newsletter. To super boost an article or a...
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Auto-renew payment failures: common causes
If auto-renewal payments fail with the error Payment declined: The processor is not set up for recurring payments, check each of the following. See auto-renew payments, for info on how auto-renew p...
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MC Professional status
For real-time updates on technical issues affecting the system, check this page regularly or click "Follow" in the top-right corner to receive email updates automatically.To stay informed about new...
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Google Analytics
Google Analytics is a free tool from Google that tracks and reports website traffic. This guide details how to connect it to your MC Professional site to see detailed statistics about your visitors...
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Refund process
Two refund methods are available. An online refund processes the payment directly through the original invoice and returns funds to the member's credit card. An offline refund covers payments made ...
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Password security
To protect your organization's data, MC Professional enforces strict security standards that meet PCI compliance guidelines.Admin password requirementsThese rules apply to all administrator profile...