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Leigha Walker

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Articles

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  • Understanding the autogenerated email footer

    1. Community
    2. Contact Center

    On this page Overview What isthe CAN-SPAM act  Requirements of the CAN-SPAM act MemberClicks and CAN-SPAM compliance Overview The MC Professional Contact Center allows organizations to send e...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Auto-renew payment failures: common causes

    1. Financial
    2. Payment Processing and Refunds

    If auto-renewal payments fail with the error Payment declined: The processor is not set up for recurring payments, check each of the following. See auto-renew payments, for info on how auto-renew p...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-factor authentication (MFA) for admins

    1. Administration
    2. Account and security settings

    On this page What's MFA? Updating your MFA email address Troubleshooting MFA What's MFA?Multi-Factor Authentication (MFA) adds an extra layer of security to your MC Professional account. It re...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-factor authentication FAQs

    1. Administration
    2. Account and security settings

    What is multi-factor authentication (MFA)?MFA is like a double-check for logging into your accounts. It makes sure it's really you by asking for two or more proofs of your identity, like: Something...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 3 votes

  • Refund process

    1. Financial
    2. Payment Processing and Refunds

    Two refund methods are available. An online refund processes the payment directly through the original invoice and returns funds to the member's credit card. An offline refund covers payments made ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -2 votes

  • Backing up your data

    1. Administration
    2. Account management

    This article provides a guide on exporting your MC Professional database. On this page Exporting media manager files Exporting form submissions Exporting invoices Exporting active member profiles ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Integrating with WordPress: Single sign-on (SSO)

    1. Strategic Solutions
    2. WordPress: Single sign-on (SSO)

    On this page Overview Part 1: Authorize WordPress in your MC Professional account Part 2: Install the MC Professional WordPress plugin in WordPress Managing user authentication and content access ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • System requirements

    1. Administration
    2. Account management

    This page details the recommended system requirements necessary for MC Professional's browser app. On this page Screen resolution Supported browsers JavaScript Cookies Screen ResolutionFor the be...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Message Report

    1. Reporting
    2. Other Reports

    On this page Overview To sort by message type and status Viewing message statistics To view Click-Through rates To resend a message To save a sent message Overview The Message Report displays all...

    • Leigha Walker
    • Edited
    • 2 followers
    • 0 comments
    • 3 votes

  • Clearing your cache and cookies

    1. Website
    2. Website Elements

    On this page What are cache and cookies? Clearing cache and cookies in Google Chrome Other web browsers What are cache and cookies?Cookies are files created by websites you visit to make your ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes