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Leigha Walker

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Articles

Recent activity by Leigha Walker Sort by recent activity Recent activity Votes

  • Understanding the autogenerated email footer

    1. Community
    2. Contact Center

    On this page Overview What isthe CAN-SPAM act  Requirements of the CAN-SPAM act MemberClicks and CAN-SPAM compliance Overview The MC Professional Contact Center allows organizations to send e...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Auto-renew payment failure: common causes

    1. Financial
    2. Payment Processing and Refunds

    Experiencing the 'Payment declined: The processor is not set up for recurring payments' error during auto-renewal? This article covers the top reasons why this happens.Learn more about what auto-re...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-factor authentication for admins

    1. Administrative Tools
    2. Account Settings

    On this page Overview Understanding MFA Key things to know Updating your email address used for MFA Troubleshooting MFA Overview MC Professional offers an extra layer of protection for administra...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-factor authentication FAQs

    1. Administrative Tools
    2. Account Settings

    On this page What is multi-factor authentication (MFA)? Why was this change implemented? How do I update my email address used for MFA? Can I turn off MFA? Do I have to use a mobile number for MFA...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 3 votes

  • Refund process

    1. Financial
    2. Payment Processing and Refunds

    On this page Overview Refunding directly through an invoice Refunding through a form submission FAQ OverviewIf you need to refund a user, there are two types of refunds that you can perform. Onli...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Backing up your data

    1. Administrative Tools
    2. Administrator Functions

    On this page Overview Exporting media manager files Exporting form submissions Exporting invoices Exporting active member profiles Exporting article HTML  Overview Creating a back up of your ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Integrating with WordPress: Single sign-on (SSO)

    1. Strategic Solutions
    2. WordPress: Single sign-on (SSO)

    On this page Overview Part 1: Authorize WordPress in your MC Professional account Part 2: Install the MC Professional WordPress plugin in WordPress Managing user authentication and content access ...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • System Requirements

    1. Administrative Tools
    2. Administrator Functions

    On this page Overview Screen resolution Supported browsers JavaScript  Cookies Overview This page outlines the system requirements necessary for optimal performance of MC Professional's administr...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Message Report

    1. Reporting
    2. Other Reports

    On this page Overview To sort by message type and status Viewing message statistics To view Click-Through rates To resend a message To save a sent message Overview The Message Report displays all...

    • Leigha Walker
    • Edited
    • 2 followers
    • 0 comments
    • 5 votes

  • To clear the cache and cookies

    1. Website
    2. Website Elements

    On this page Overview To clear the cache and cookies in Google Chrome Additional resources Overview Cookies are files created by sites you visit. They make your online experience easier by saving...

    • Leigha Walker
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes