Leigha Walker
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Understanding the autogenerated email footer
The MC Professional Contact Center helps organizations send emails while staying compliant with the CAN-SPAM Act. Every message automatically includes a footer with a valid physical postal address ...
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Multi-Factor Authentication (MFA) for admins
On this page What's MFA? Updating your MFA email address Troubleshooting MFA What's MFA?Multi-Factor Authentication (MFA) adds an extra layer of security to your MC Professional account. It re...
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Multi-factor authentication FAQs
What is multi-factor authentication (MFA)?MFA is like a double-check for logging into your accounts. It makes sure it's really you by asking for two or more proofs of your identity, like: Something...
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Backing up your data
This article provides a guide on exporting your MC Professional database. On this page Exporting media manager files Exporting form submissions Exporting invoices Exporting active member profiles ...
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Integrating with WordPress: Single sign-on (SSO)
On this page Overview Part 1: Authorize WordPress in your MC Professional account Part 2: Install the MC Professional WordPress plugin in WordPress Managing user authentication and content access ...
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System requirements
This page details the recommended system requirements necessary for MC Professional's browser app. On this page Screen resolution Supported browsers JavaScript Cookies Screen ResolutionFor the be...
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Message report
The Message Report displays all messages sent through the Contact Center, E-lists, form notifications, and other system notifications. On this page, you can view detailed statistics for each messag...
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Clearing your cache and cookies
On this page What are cache and cookies? Clearing cache and cookies in Google Chrome Other web browsers What are cache and cookies?Cookies are files created by websites you visit to make your ...
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Latest product updates
MC Professional is constantly improving, and we continuously roll out updates to all customers as we complete them. Below, you'll find a history of recent updates. You can also visit the following ...
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Smart Newsletter - Adding and Importing Contacts
To add contacts/subscribers to your newsletter, go to Contacts > Actions > Import Contacts. You have a few options for what you can do at this step. 1. You can import new contacts by uploading a C...