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John MacKenzie

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Latest activity by John MacKenzie
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    John MacKenzie created an article,

    Classroom & TelSpan: How it Works

      SETTING UP A WEBINAR IN TELSPAN STEP 1 Log into your organization’s TelSpan instance: https://web.telspan.com/users/login STEP 2 Click on New Meeting to set up and schedule your live webinar broa...

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    John MacKenzie created an article,

    Committees

    What is it? The Committees area gives Committees you configure a private area in which to interact by sharing messages and files. NOTE: Committees are a private feature, and will only be visible to...

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    John MacKenzie created an article,

    Embedding a Video

    What is it? The WYSIWYG editor within MC Professional will allow you to paste in embed code from a video hosting site (ex. YouTube or Vimeo) so that the video appears within an article on your MC P...

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    John MacKenzie created an article,

    Job Board: Job Posting Distribution

    Quick Summary Employers can opt to pay an additional fee to have their job posting emailed to all profiles in your MC Professional database Once configured, Job Posting Distribution happens automa...

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    John MacKenzie created an article,

    MC Professional Release Notes 7/1/16 - 9/30/16

    9/27/16 What’s New Directory Search Pages allow administrators to customize which attributes are available to front-end users (public or members). Proximity searching is now also available as sear...

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    John MacKenzie created an article,

    Account settings

    What is it? The Account Settings tab allows you to configure several settings for your MC Professional product, including Time Zone, Membership Year, Notification settings, Billing Contact informat...

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    John MacKenzie created an article,

    Handling Bounced Emails

     What is it? A bounced email is an electronic message returned to the sender because it was not delivered to the recipient for some reason. To reach the target recipient, the email message must suc...

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    John MacKenzie created an article,

    Classroom: Embedding Items into System Pages

    This article will walk through how to embed items into Classroom system pages. Using Embed Codes  In order to embed something in an Classroom system page, you will need an embed code, which you wil...

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    John MacKenzie created an article,

    How to Create a Link

    What is it? There are two methods you can utilize to insert links into an article, event, or contact center message. This guide details how to create a link using those methods. How to Access Choos...

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    John MacKenzie created an article,

    How to Resend an Invoice

    How to access Invoice Notification Content How do I know which template to edit? To send a manual email with a link to an invoice You may need to resend an invoice to a user after it has already ...