Leigha Walker
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Latest product updates
On this page Overview Latest updates Overview MC Professional is constantly improving, and we continuously roll out updates to all customers as we complete them. Below, you'll find a history of r...
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April 2025- June 2025 Release Notes
June 2025 New in Zapier: Find Profile Action We’ve added a new Find Profile action in Zapier to help you pull member details more easily—without adding extra steps to your invoice workflows. What i...
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Understanding the autogenerated email footer
On this page Overview What isthe CAN-SPAM act Requirements of the CAN-SPAM act MemberClicks and CAN-SPAM compliance Overview The MC Professional Contact Center allows organizations to send e...
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Multi-factor authentication FAQs
On this page What is multi-factor authentication (MFA)? Why was this change implemented? Can I turn off MFA? Do I have to use a mobile number for MFA? How can I verify my contact details? Who will...
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Security
MemberClicks is committed to handling the dangers so that you don't have to. Look below at some of the measures we take to keep your data safe and you resting easy. PCI Compliance - The credit card...
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Multi-factor authentication for admins
On this page Overview Understanding MFA Key things to know Troubleshooting MFA Overview MC Professional offers an extra layer of protection for administrator access to your account with multifact...
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Admin password security
To keep your account secure, MemberClicks uses admin password standards that follow best practices and meet PCI compliance guidelines. All admin passwords must meet the following criteria: At leas...
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MC Professional status
This page provides a list of performance issues reported by customers that may impact your workflow. Please note that not all issues in MC Professional may be included. Our goal is to keep users in...
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Auto-renew payment failure : common causes
On this page Common causes of auto-renew payment failure Common causes of auto-renew payment failure Experiencing the 'Payment declined: The processor is not set up for recurring payments' error ...
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Refund Process
On this page Overview Refunding directly through an invoice Refunding through a form submission FAQ Overview If you need to refund a user, there are two types of refunds that you can perform. ...