Emailing Event Registrants

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4 comments

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    Helen Solorzano

    In the old system we used to be able to merge information from the event receipt into the email but it looks like that is not possible now. We really need that feature in order to confirm what days people are registered for our conference. 

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    Kinsey Mahan

    Hi Helen! Just to make sure I'm clear, you are still able to merge data into the initial confirmation email, but you are not currently able to tag profiles from the registrant list and merge data from their submission into a reminder email. We do plan to enhance reminder email capabilities in the future, but you might reach out to the Help Team to discuss a workaround in the interim.

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    Kristen Joyner

    Kinsey have you updated this feature yet? It is an important one for us also. 

    We follow up with registrants throughout the process via email, from the time they register and throughout the event. An example might be an email about What to Expect When you Arrive. We always use merged data so they know where they are going and when AND we like to provide their registration link so they can quickly make changes. 

    I don't want to be limited to one email. 

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    Kinsey Mahan

    Hi Kristen - This feature hasn't been worked on since my last update in April. Feel free to submit product feedback about this feature (or others) by emailing help@memberclicks.com. You can summarize your feedback in the subject line, then detail it in the body. When the Help Team receives your message, they'll tag it as product feedback so that it is passed directly over to the Product Team.

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