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    Neil Holdway

    Thank you, Jay.

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    Kinsey Mahan

    Hi Shameeka - this article is about forms in the new MemberClicks platform, and it looks like you're using the Classic system. In Classic, you can change a form's name by editing the form > going to the Settings page. The form's name will be at the top of that page. This article may help as well.

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    LInda Coffin

    Is it possible to limit event registrations to a sub-set of a member group? I assume that this would have to be added to the log-in section, but I can't figure out how to do it. Three examples:

    • I want to create an event that is open only to those who have been members of the organization for five years or more.
    • I want to set up a meeting with only those who live in Maryland.
    • I want to create a "newbies" event for those who joined the organization since January 2015.

    Thanks!

     

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    Kinsey Mahan

    Hi Helen - Members can see what forms they've submitted in their profile after logging in. From the My Profile page, members can hover over My Profile and choose Submissions to see previously submitted forms.

    Screen_Shot_2016-04-04_at_9.52.03_AM.png

    Screen_Shot_2016-04-04_at_9.52.30_AM.png

    Hope that helps!

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    Wendy Stoneberger

    Can you please remind me what kind of pricing elements I need to use in order for a discount code to work on an event form? thanks

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    LInda Coffin

    Hi, Kinsey. I'm back again with a follow-up question. On August 9, you explained how to add member and non-member prices to date-based pricing. Unfortunately, I ran into a wall on the very first step you suggested. I've set up the date ranges, but when I click on what appears to be the live "Edit" link for the first date range, to set the prices for different member types, nothing happens. I can delete the date range or disable it, but I can't edit it. Any other ideas?

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    Jay Fitzmaurice

    Hey Denise! If you make that field required, the "None" option will go away. I hope that helps!

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    Lisa Gessert

    if you go to that element...then to the box that pops up on the left...scroll down it has a delete button :-)

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    Kinsey Mahan

    Hi Jen - we have received some feedback about the ability to edit a previously started form submission. We'll continue to take feedback and evaluate how the functionality should work, so I don't have anything concrete at this point, but it's definitely on our radar!

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    Alyson Scolaro

    For the "file upload" feature - what file types does it allow? How large can the file be? There doesn't seem to be any options with this and I just cannot find any information on this. We are trying to use this file upload feature to upload small videos to a form.

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    LInda Coffin

    Hi, again. Sorry about the previous question. I decided to start over and create a brand-new form. Now it's working perfectly. There must have been a some kind of bug in my first one!

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    Jay Fitzmaurice

    Hello Marci! The Payment Section cannot be disabled on a Form, however, if you have no pricing on the Form, end-users won't see it at all. If you still have any trouble or concerns, please let us know at help@memberclicks.com or 404-879-2800!

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    Lisa Gessert

    wondering how i test a form in thsi new version?

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    Helen Solorzano

    Hi, Is there a way for the user to see a list of forms submitted? E.g. A member could log in and check to see if they are registered for our conference. Thanks.

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    Gregory Foreman

    Hello Alyson - There are currently no restrictions on the type or size of files uploaded to forms.  There is, however, a 30 second timeout - so if the file is huge and/or the user's internet connection is slow, and it takes longer than 30 seconds to upload, it will not work.

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    Kinsey Mahan

    Hi Nina - Right now, all of your forms will be viewable in the form list, including those that are unpublished. We will be adding an organizational structure to the forms area in the future, though I don't have details on how it will function since it isn't yet in development. In the meantime, when you're finished with a form and unpublish it, you might consider adding a "z" to the front of the form's name - that will push the form to the bottom of the list, and indicate to Admins that it's not in use.

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    Leah Sweet

    How do you set and add pricing? 

     

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    Jen Norman

    Does MC plan to add the ability to "save and return" to an incomplete form submission (on the front end, for someone who fills out a couple pages of the form but has to finish later on)? Our members have been asking for this.

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    Alyson Scolaro

    Per MemberClicks team for the "Upload a file" option when creating a form:

    The max size that can be uploaded is: 25 MB (0.025 GB or 25,000 KB)

    Supported File Types:

    BMP, CSV, DOC, EPG, GIF, ICO, JPG, JPEG, MP3, ODG, ODP, ODS, ODT, PDF, PNG, PPS, PPSX, PPT, SWF, TXT, XCF, XLS, XLSX, DOCX, PPTX, ZIP, TIF, WAV, MP4

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    Nina Bull

    Are you able to hide inactive forms from the form list and if needed be able to retrieve them at a later date?  

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    Jay Fitzmaurice

    Hey WFWA Tech! You would need to access each submission separately to pull those files. However, we have an add-on product that could meet your needs with that. You can check out more details for Review Panel here: https://www.memberclicks.com/reviewpanel

    Hey Ryan! You cannot add Member Type pricing to a Number field. However, you could have multiple Number fields on your Form, and permission them so different Groups see differently priced elements. Feel free to leave us some feedback on that, too!

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    Jay Fitzmaurice

    Hey Kiri! No need to apologize. (: If you're using Attribute Fields, the use's information will update based on what they put in, yes. If you use Form Fields, however, they will not. I hope that helps clarify!

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    Kinsey Mahan

    Hi Lisa - You can test a form by adding the form's alias to the end of your URL. I recommend either testing with a test profile to test as a member, or using a fake email address in the New Users section to test as a non-member. Here's a screenshot of where the form alias is located.

    Screen_Shot_2015-11-13_at_10.58.06_AM.png

    Hi Leah - To set pricing on a form field, select the field and toggle on the "Price field" toggle. After that, click on Edit Selections, Option Limits, & Base Prices to add selections and pricing. I've included a screenshot below that should help.

    Screen_Shot_2015-11-13_at_11.02.34_AM.png

     

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    Hovious, Kay

    Is it possible to limit the number of times a member/profile may use a form?

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    Jake Koster

    Is it possible to remove the payment field entirely?  I see the option is inaccessible in the demo picture here, as it is on my own interface.  I'd like to remove it entirely from one of my fields so as to cancel the "$0.00" that appears before form submission.

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    Christine Bruggers

    The weird thing is that other payment fields are working just fine, and as far as I can see, this one is configured just like they are, only since it wasn't showing up I added the default option and made it required -- and it still doesn't show up. I have all my groups able to see it, but unfortunately nobody does, and I'm having to invoice people outside MemberClicks to get their registration funds. Maybe I should take this to the help team.

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    Jay Fitzmaurice

    Hello Brenda! Spaces also count as characters in a text field.

    And hello to the WFWA account! Lapsed members can only take a Renewal Form. What you're experiencing is the admin ability to do more than an actual member would be able to. I hope that helps clarify.

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    Kinsey Mahan

    Hi Christine - I would need to look at the specifics to be sure, but I think you'll want to toggle off "Field is For Currency" inside the Donations attributes, then go back to the form to set up pricing. For questions like this one that require looking at a specific form or specific attributes, I recommend contacting the Help Team so that they can log in to your site for the details.

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    Ms. Brenda Adams-Weyant

    For Text Areas, what's counted as characters if we want to impose a character limit?  Spaces and text or just text?   

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    Ryan Gold

    Thanks, Jay! That's exactly what I did, but I wanted to make sure I wasn't missing a way to streamline it. I'll leave feedback on it. Thanks!

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