Member Types

Follow

Comments

10 comments

  • Avatar
    NAPO-SFBA DCT

    How do we add a bcc to a renewal notification email?

  • Avatar
    Kinsey Mahan

    Hi Gabrielle - It isn't currently possible to receive a BCC of the renewal reminder messages. If you would like to submit product feedback, please send an email to help@memberclicks.com with the feedback summarized in the subject line and detailed in the body - the Help Team will forward it along to the Product Team so that they can evaluate and incorporate it based on other customer feedback!

  • Avatar
    Linda Coffin

    One of our renewal path settings doesn't seem to be working right. We have an Introductory membership which is good for only one year. We've set the renewal paths so that an Introductory member can renew only at the Friend, Associate, Partner, or Full levels. But yesterday one of our introductory members (Heidi White) successfully renewed for a second year as an introductory member! Can you help me figure out why this didn't work correctly? Is there an additional setting besides the renewal paths that I've overlooked? Thanks!

  • Avatar
    Kinsey Mahan

    Hi Linda - I've created a Help Ticket on your behalf since this problem is specific to your organization. Please expect to hear back tomorrow once we've reopened.

  • Avatar
    Sean Daniel

    This article needs to be updated for "Attribute-based pricing" instead of "Size of Organization."

    When I create Add an Organization Member Type the pricing choices are :

    Choose a Pricing Structure for this Member Type's Dues

    • Number of Linked Profiles
    • Attribute-based pricing
  • Avatar
    Sean Daniel

    Can there be more than one "Linked Profile Type" connected to the Organization? 

  • Avatar
    Jay Fitzmaurice

    Hey there Sean,

    Thanks for bringing that edit to our attention; that's been updated at this time.

    The Organization/Client set-up for Member Types is a 1-for-1 set-up, so there can only be one "Linked Profile Type" connected to the Organization. If you have additional questions, shoot an email over to our Help Team at help@memberclicks.com!

  • Avatar
    Jeanine Stathopoulos

    Wondering if Linda resolved her issue above as we have the same issue (a membership only valid for one year that is auto-renewing as the same type of member).

  • Avatar
    Jeanine Stathopoulos

    Wondering if Linda resolved her issue above as we have the same issue (a membership only valid for one year that is auto-renewing as the same type of member).

  • Avatar
    Jay Fitzmaurice

    Hey Jeanine! I've opened a support ticket for you as well, per your comment on another article. Our Help Team will be in touch to assist.

Please sign in to leave a comment.