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    Anthony

    We are currently using Higher Logic as our online community, but could we still use this polling feature?

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    Kinsey Mahan

    Anthony - Yes! You can create a new poll and either add it to your menu bar or link to it using the Site Links tool. Hope that helps!

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    Richard Butler

    Is there a way for me, as an admin. to have a report of the results or an easy way to view the results submitted by our members?  Can I see what options were chosen by what member in order to privately address any matters with them?

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    Kinsey Mahan

    Hi Richard - First, it looks like you're using our Classic platform. This documentation is for the new system, but a similar article about using Polls in Classic is available here. To view the results of a Poll, click on the Results button at the bottom of the Poll page. The next page will show the poll's results, and give you the option to navigate between polls. You aren't able to drill down to see which options were chosen by what member - in order to see details like those, you would want to use a basic form with a radio button so you could view the form's results tied to member profiles. I hope that helps!

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    Christine Bruggers

    Hi Kinsey - can this poll be made anonymous so no one can see who voted for what? I'm thinking about using this for our board election. Is there a limit to the number of characters you can enter in an option? Ideally, our voters would be able to read not only the names but the statements of each board candidate. It doesn't look like this would work well, though -- no formatting options. Suggestions?

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    Kinsey Mahan

    Hi Christine - We recommend using the Poll feature for member engagement, but not for things like a board election. I would recommend using a form for a board election. In the form set-up window after you click "Create New Form," leave both the Membership and Event boxes unchecked to create a more basic form. Once you're in the form, drop on a General Section from the Add Form Elements > Presentation tab. You can make submissions completely anonymous by disabling the Login section, but we suggest leaving login enabled so that you're able to limit the number of times each member uses the form.

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    Christine Bruggers

    Thanks Kinsey! Do you mean if I make the election anonymous people can vote more than once? That won't work! ;-) 

    You say "completely anonymous" -- what if only admin can see who voted what way? Can I get a report that would give me the end result, e.g., 300 votes for so-and so and 150 for such-and-such?

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    Kinsey Mahan

    Christine - Yes, if you disable the login section on the form, people can vote more than once. To avoid that, I would recommend leaving login enabled, which is the default setting.

    When the form is submitted, Admins will be able to see and report on who voted what way, including the end result (300 votes for person A, 200 for person B).

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    Christine Bruggers

    Thanks Kinsey -- here's the key, though. If I can't deliver voter results that doesn't show names, I have to go back to surveyonkey for this. So help me understand: if I have my members vote using a form I create, can I produce a report that shows the results without showing who voted for what? I mean, can I produce a report that keeps the vote anonymous? 

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    Kinsey Mahan

    Christine - When exporting the form submissions, you can choose which fields to export. If you want to keep the export anonymous, leave off the personal fields (ex. name and email) when exporting the submissions. If you use a Report (I think the Report under Reporting > Forms > Selection Summary Report will work best) that report will NOT include personal registrant information - just the numbers you want to see. Hope that helps!

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    Christine Bruggers

    Perfect! Thanks millions, Kinsey. I really REALLY want to keep this all confined in MemberClicks. My hunch is, with polls, there might be a mechanism to remind people who haven't responded, but that won't be the case with a form used for a ballot. Right? And last question: Why doesn't my profile photo show up here? Do I need to do a profile picture on the help side, too? This is, as you can imagine, not urgent. ;-)

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    Jan Chapman

    Can a poll be multiple choice? For example a list of potential activities, which might interest you?

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    Kinsey Mahan

    Hi Jan - A poll is not able to be multiple choice. If you need to collect data in the form of a multi-select, we recommend using a form to do so.

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    Kimberly Scofield

    Is there a way to have the results be hidden and only visible by the Admin? Should I create a form instead of using a poll?

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    Jay Fitzmaurice

    Hey there Kimberly! There is not a way to hide the results of a Poll, so you're right on the money - I would suggest using a form instead.

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    Amanda Myers

    What is your recommendation to market this and entice members to take a poll? I don't think I like the menu option. I don't think many people will click on it and it clutters our menu. I was hoping it could be built into the member landing page or a popup, like how MC has popups for admins on the backend.

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    Jay Fitzmaurice

    Hello Amanda! You don't need to use a Menu item if you don't want; you can also use Site Links to provide a link to your Poll/s instead. We also offer a Poll module that would sit on the right-side bar, and if you're interested in that as a solution, please reach out to our Help Team!

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