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    Amy Serles

    I just added something to the community forum and the subject line had this title: Some key questions that potential bidders want answered in FirstNet’s RFP but it ended up looking like this: =?ANSI_X3.4-1968?Q?A_message_has_been_posted_for_Some_key_questions_th?= =?ANSI_X3.4-1968?Q?at_potential_bidders_want_answered_in_FirstNet=3Fs_RFP?=

    Recipients might have thought it was spam.  Is there any way to remedy this?  Was there too much in the Subject Line?

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    Kinsey Mahan

    Hi Amy - It looks like you're using our Classic product - this documentation is for the new platform. That said, the issue you experienced sounds strange, and isn't one I've seen before in either platform. I'm going to open you a ticket with the Help Team for troubleshooting - you can expect to hear back soon!

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    Crystal Anderson

    What goes in the big box? Comments or a description of the forum?

    What about the comments box? Comments on my comment?

    Also on the previous page the "new topic" buttons are blacked out and only are viewable if I hover over them with my mouse. May I have this fixed?

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    Crystal Anderson

    I hit preview and the screen went blank. I expected to see a preview of the forum post I created.

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    Kinsey Mahan

    Hi Crystal - I've opened you a ticket with the Help Team so that they can follow up. Your screenshot from the first comment didn't come through, so please feel free to reply to the email confirming your submission with that file so the team can dig in.

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    Michele Hyson

    Hi MemberClicks,

    I'm on the old platform right now and have a question.

    I'm being asked to move a TOPIC from one forum to another forum. Is this a possibility?

    Thank you!

    Michele Hyson (michele.hyson@creia.org)

  • Avatar
    Kinsey Mahan

    Hi Michele - Yes, that is possible. To move a Topic, sign in as an ASA and navigate to the forum on the front end of the site, like a member would. Click into the Topic you want to move. From there you'll see a "Move Topic" option. After clicking on it, you can select the forum you want to move the topic to.

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    Melody Song

    Hi Kinsey,

    Can you please tell me if it's possible to make replies anonymous?

  • Avatar
    Jay Fitzmaurice

    Hello Melody! There is not a feature for anonymous replies in the Community Forums.

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