We thank you all for your patience over the past few days. As you know, we have been experiencing some performance issues accounting for the slowness with your pages loading. We have been working arduously to resolve these issues. Our engineers have teamed with the staff at our data center to implement changes that we expect to yield a major boost in speed. These changes will not cause any down time, and the only impact you should expect is a big improvement in the product's performance. Again, we sincerely appreciate your patience while we work through this. In the meantime, if you need help with something in particular, or have a question about anything, don't hesitate to contact the Help team (firstname.lastname@example.org / 404-879-2800).