Error connecting to mysql

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    Duncan McCreery

    Update:  We are still having troubles bringing virtual machines back up into production.  As soon as one comes up, another goes down.  Our Engineers are working hard with the team at our data center to fix the problem.  More updates to follow as they become available.

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    Duncan McCreery

    Update: The application and all sites are back up and running.  We'll be researching the root cause and will post more detailed information as we have it.  Until more research is done, we're not out of the woods, but for the time being, everything is up and running.

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    Duncan McCreery

    The initial investigation points to a misconfiguration at our data center that caused the outage this afternoon.  This configuration was unrelated to the release earlier this morning.  Over the next few days, we will be investigating the problem in detail and we will post the findings as soon as we have the information.

    At this time, the application is up and stable.  We are very sorry for the troubles this afternoon and we will be taking the appropriate actions to prevent this problem in the future.

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