Recent Performance Slow-downs

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4 comments

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    Ashley Wollam

    Sounds like decisive action is being taken to resolve our concerns. Thank you, to you and your team(s).

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    Duncan McCreery

    The updates to menus and back-end infrastructure went live at 5 a.m. ET this morning and we saw the expected boosts in performance and stability throughout the day.  We'll continue to closely monitor these areas as we make more incremental changes over the coming weeks and months.

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    Megan Giles

    It's 2016 and still seems slow. Any news on more upgrades? Attached is a pic of a search I just did. Not the first time the rows came back blank.




    Screen Shot 2016-05-05 at 9.01.27 AM.png
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    Duncan McCreery

    Hey Megan, this looks like more of a bug with profile search rather than a performance issue. I'll open up a ticket on your behalf so we can track down the details. In general, performance is an on-going effort. This post from 2011 referred to some specific and pervasive issues we were experiencing at the time. I'm going to close comments on this post to avoid future confusion. 

    Keep an eye out for the ticket confirmation shortly.

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