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15 comments

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    Brett Shankman

    I am trying to add menu items with the same name (different alias). Specifically, I have a  number of newsletters that remain available on my site.  For each, I want a 2012 sub nav; 2013 sub nav; and on.  The system tells me that another menu item already has that name.  True, but shouldn't the alias handle that?  If I'm mistaken, I'd appreciate a suggestion.  Thank you.

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    Sharon Massar

    I would like to edit an existing menu item. In one of my top menus I have a three drop down sub menus. "Join", "Join A" and "Join B". I would like to have the drop down menu have only one choice "Join" and when you hover over it, it breaks out to the side to show two choices "Join A" and "Join B". I see help info about adding menu items, but not an item within an item. Can you help direct me to the steps to do this task? Thank you!

  • Avatar
    Kinsey Mahan

    Hi Maria - For troubleshooting, you'll want to send an email to help@memberclicks.com. Be sure to let them know what form you're working on, and if you have a specific user who has experienced the problem, who that is.

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    Maria Jackson

    When members access the members section and click Renew Today, then select there membership level, and continue, the charge is double the amount selected. How can I troubleshoot this?

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    Patti Clapper

    Is there a way to make the text on the menu buttons wrap instead of being one line?

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    Carolyn Price

    My "Linked In" link displays a vimeo logo. I cannot find how/where to fix this. It says "Linked in" in the menu, and is linked to LI but the image is the "V" for vimeo.

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    Rick Miguel

    This provides easy access to existing menus. Do I have the option of creating additional menus for specialty articles/pages? Does this take a change to my site template? If it does do I have the ability to have more than one page/article template for categories of pages/articles?

    Thanks,
    Rick

  • Avatar
    Kinsey Mahan

    Hi Carolyn - I've fixed that problem for you. In the future, feel free to send an email to help@memberclicks.com so that we can be sure and address the issue right away.

  • Avatar
    Duncan McCreery

    Hi Rick,

    Because menus are part of the template, adding new ones would require changes to the site template itself.  You can always add additional menu items within each menu, but additional menus would have to be added by us.

    Regarding the second part of your question, can you explain what you mean by article template a little more?  I'm thinking about this in terms of content layout within the article.  If I'm understanding correctly, you can have specific layouts for each type of article as this would be controlled entirely within the content of the articles - so it wouldn't require any template changes on our end.  

    Alternatively, if you want different site templates to be used depending on what a visitor is looking at, this can be done, but would have to be set up by us and the menu item would determine which template appears.  

    In general, I think about the CMS like this: Article Manager is where you create the content (text, images etc).  Menu Item Manager is where you determine how content appears.

    Hope this helps!

  • Avatar
    Chris Byess

    Hi Patti,

    I'm afraid that due to the design of the templates there is not a way to place the menu title on multiple lines. In the event this is something that you would like to suggest be added, I will place a link to our feature request page below, when you can suggest this change.

    https://help.memberclicks.com/forums/195512-MemberClicks-Ideas-Feature-Requests

    If you have further questions, feel free to ask our help team at help@memberclicks.com!

  • Avatar
    Gregory Foreman

    Hi Al - You can add additional items to your sub menus - take a look at this article on adding new menu items.  To get it in a sub menu, simply select the appropriate "parent item" after giving the new menu item its title and alias.

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    Al Guzman

    My menu has drop down sub menu.  Can I add to that sub menu?

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    Richard Karpe

    Is order left to right or right to left?

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    Kinsey Mahan

    Brett - You're correct, as long as the menu item alias is unique, you shouldn't have an issue. That said, I have run into the same thing you're reporting when creating a menu item that has a name identical to an existing one. As a workaround, try creating the menu item with a unique name, then going back in to edit it. When you do, give the menu item the appropriate name and just make sure that the alias is unique. For some reason, the system recognizes the duplicate name on the second time around, but not the first. I've passed the word along to our Engineering Team. If you have other issues, please feel free to give the Help Team a call or send them an email and they'll be happy to dig in further.

  • Avatar
    Kinsey Mahan

    Hi Sharon - You'll want to add Join A and Join B as third tier navigation. To do so, you'll need 2 separate Join menu items. One will be the parent item, and one will appear as a sub navigation item. You'll then create Join A, and select the second Join (the sub navigation item) as its parent. Create Join B and select the second Join (the sub navigation item) as its parent as well. The attached screenshot should help. If you have questions, please feel free to reach out to our Help Team by phone or email and they'll be glad to assist.




    Screen Shot 2013-07-30 at 4.52.27 PM.png

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