Creating an Event Registration Form

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    Norell Liddell

    Are there any articles or forums that discuss using the form and receipts when actively at a live event?  Is there a way to indicate who checked-in and who was a no-show?  I have 2 people who had indicated to receive an invoice and pay-on site who then did not attend, can I cancel their invoice so they don't continue to receive invoice reminders without deleting the entire receipt?

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    Chris Byess

    Gerald,

    The time used should default to the timezone that your organization is registered, which usually comes from your physical address. If you wish for this to be changed, feel free to have one of your ASAs ask help@memberclicks.com to do so, as this setting is changed on our end.

    Norell,

    Currently there is no 'attend/did not attend' function that would allow you to on-the-spot mark if someone attended an event or not. An alternative would be for you to create a check box on the event form that only admins can see, at which point an admin could choose to edit the receipt after the event has ended and select the appropriate 'attend/did not attend' selection.

    As for cancelling an invoice, the only way to currently do so is to indeed delete the receipt. If you would like for payment notifications to stop going out, then you can balance a receipt by de-selecting their payment selection, which should stop the notifications as there is nothing to pay, To completely void an invoice, however, receipt deletion would be needed.

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    Jamie Grande

    This example is not what my version of MC looks like...is there an updated version???? 

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    Kinsey Mahan

    Hi Jamie - This article is for the Classic platform, and it looks like you're using our new version. A similar article for the new system is available here. Hope that helps!

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    John McDonald

    I'm see an issue with registration forms being rejected due to phone number formatting. It happens randomly to members have not had issues registering for previous events. When they register for a new event, nothing has changed in their profile information, the registration form is rejected. The phone numbers in the database are in the form of: 123-456-7890 which may or may not work on a registration depending on who knows why? Also the field format for the form suggests a format of: (xxx) xxx-xxxx

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    Jeanie Faulkner

    Need to show how to change these settings after the form exists.  Help search for "how do I edit an existing event form" produces only this screen.  Thanks.

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    Chris Byess

    Hi Jeanie,

    When it comes to editing the settings of a form, the process itself does not change when the form goes live, so the instructions above can still be used to edit an existing form. If you have a specific question that you feel this article isn't covering, feel free to send our help team a message at help@memberclicks.com and we'll be happy to assist!

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    Helene Bak Slowik

    This is a very helpful article.  Would be nice to be able to print it to use as reference when starting out with forms.

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    Chris Byess

    A useful idea indeed! I will pass the suggestion along to see if printing our articles might be a possibility in the future.

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    Gerald Friz

    Which timezone is used for the "date limit" ? We are an international group (US + Europe + Asia)

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