How do I access the accounts listed in webmail?

Follow

Comments

9 comments

  • Avatar
    Duncan McCreery

    Hi Amy,

    Yes, these instructions were outdated.  Thanks for bringing it to our attention and I've made changes to bring the article up to date.

  • Avatar
    John Newbauer

    I tried that address and all I got was referred back to the memberships.com/index and nothing there on webmail.

  • Avatar
    Gregory Foreman

    John - The link has been updated.

  • Avatar
    Janee Connor

    Every time I try to access the email admin site, I get a message from Firefox that this is an "Untrusted Connection". It occurs when I click the "here" link in the response on this page, as well. Yesterday this email admin connection worked, but not today. Is there a problem?

  • Avatar
    Janee Connor

    Thanks, Gregory - this is a new area of the site for me, so I'm just trying to get acclimated and resolve some issues. We have one mailbox that we've been unable to get into since shortly after it was created, and I'm trying to figure out why. No passwords show when I look at the mailbox details - can I enter a new one there that will supercede the existing password?

  • Avatar
    Gregory Foreman

    Hi Janee - It has to do with the security certificate for the domain.  We are working to get it resolved, but in the mean time you can still access the areas by proceeding through the security warning.

  • Avatar
    Janee Connor

    Thanks, Gregory. I'll try that for this mailbox.

  • Avatar
    Gregory Foreman

    Janee - The existing password will never display, but you can enter a new one to replace it at any time.

  • Avatar
    Tricia Sullivan

    I don't think these instructions are accurate any longer. ??

Article is closed for comments.