Admin Home Overview

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9 comments

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    Kenneth Doucet

    Can someone please tell me how to give people admin rights to manage a form?  Ken

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    Gregory Foreman

    Hi Ken - I created a knowledge base item in the FAQs that should help you out; click here to access it.

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    Kristen Snyder Costa

    I'm trying to add a logo to our home page.  How do I do that?

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    Kyle Sullivan

    Hi Kristen,

    This would be best answered in the Help Center.  I have opened a help ticket for you.

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    Jan Grimm

    How do I add someone to the Admin Profile list on the Admin Statistics homepage?

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    Kinsey Mahan

    Hi Jan - To add a new admin, click on the Add icon next to Active Profiles under Admin Home Statistics. Select the Admin group from the dropdown, then Continue. Here's an article that should help.

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    Gail McMahon

    This may seem like a silly request, but I was wondering if you all have some kind of document (PDF or whatever) that can be saved as one "manual." Our Board would like some kind of "How To" just in case something were to happen to me. I told them it's all online and that's how I had to learn the basics of what I know, however, there is still a request for something hopefully in writing. I can try to save all these pages and do copy and paste, etc., however, didn't want to have to recreate the wheel, if possible. Thanks!

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    Kinsey Mahan

    Hi Gail - Not a silly request at all! We've put together an online resource called a User Guide that acts as our 'manual.' Although it's tough to create a true manual since MemberClicks is ever-updating, this will be the best resource. Access the User Guide at www.memberclicks.com/userguide.

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    Fiona Porter

    Where can i find the list of Locked Out Users? The article says it is in the Admin Home Summary area, however I can't seem to find the list of locked users to unlock. Any help would be great.

    1. Locked Users: This will display a list of users who are locked. Profiles are locked after a user enters the correct Username but the incorrect Password 6 times. A user will be auto-unlocked after 1 hour, but can be unlocked manually by an Administrator in this section.

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