Using Form Field Reports

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    Janee Connor

    I'm getting an oops! message when I try to create a form field report. When will this be fixed? And is this the type of report to create in order to generate a list of people who've chosen particular selections on a form? The form is conference registration, and we'll need lists of attendees by class/tour/event they're attending.

     

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    Kinsey Mahan

    Janee - I'll open up a ticket with the Help Team regarding that oops error. In the meantime, it sounds like it would be helpful for you to export the form receipts, as they'll pull in to excel and give you all of the information you need about the conference sessions registrants have chosen. To do this, navigate to Forms > Form List > Receipts for the form. Tag all receipts on all pages using the checkbox near the top of the page, then scroll to the bottom and click Export.

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    Kinsey Mahan

    Janee - One other update: it looks like the form field report is back up and running now. I apologize for the inconvenience, and thank you for letting us know!

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    Kinsey Mahan

    @Janee - You may try clearing your cache and/or closing your browser down completely before giving it another try. If you continue to have trouble, please don't hesitate to reach out to our Help Team via email at help@memberclicks.com. If you'll include details on what browser and version you're using (ex. Internet Explorer 9), what would be very helpful in researching the problem further.

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    Janee Connor

    I cleared my cache, no change. Closed browser (Firefox) and tried again, Switched IE 10, same error. It happens on old Field Limit reports I'm trying to look at, as well as any new one I'm trying to create. I'll try the help address. Thanks -

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    Jill Gaddis

    Why doesn't a Check Box Other field show up on the report when it's check off and filled in?

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