How to add an admin

To add another Admin or Authorized Service Administrator (ASA) to your database, please follow the instructions below:

1. When you've logged into the admin portal, click "Profile List" at the top right
2. Then click "Add an Individual" at the top right
3. Select the member type "Admin" in the Member Type drop down and fill in the applicable information below
4. Click Save

If you need to set this profile as an Authorized Service Administrator (ASA) so that they can reach out to our help team for assistance, click "Actions" > "Set as ASA" at the top right of the profile