12/8/2021
The issue has been resolved.
12/7/2021
1:02 PM ET Update

12:45 PM ET
Hi all! We are currently experiencing some intermittent issues regarding the Contact Center in the MC Professional product. This is due to the 3rd party software that powers it.
We will continue to monitor the issue and will update you as soon as it's fixed.
We apologize for the inconvenience and thank you in advance for your patience with us.
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