Through the past month we made some changes to address e-list and contact center email delivery. Our partnership with SendGrid has allowed us to increase capacity, reliability, and overall deliverability of emails being sent from our system.
We had a percentage of our messages go through SendGrid, but will be moving to 100% of our messages next week. This change should not affect the majority of our customers. However, if you or your e-mail provider has very strict email protection systems in place, it may be affected.
We suggest having your e-mail provider whitelist the following ip addresses to minimize any issues. These ip addresses include:
Please feel free to reach out to the Help Team for any question you may have at firstname.lastname@example.org.